In-store + Video
Personal shopping sessions
Schedule personal shopper appointments based on product category and associate skill.
Higher basket value from guided sessionsClienteling momentum
Retail Scheduling Journeys
Blend in-store and digital scheduling so shoppers can connect with experts exactly when intent is highest.
Pexip Engage converts demand into durable customer relationships through precise, omnichannel scheduling.
Industry focus
RetailDrive conversion and loyalty with omnichannel appointment journeys for stores and digital teams.Use cases
Operational scenarios to demonstrate Engage value
Voice + Messaging
High-value sales consults
Enable assisted checkout consultations for high-value product decisions.
Lower abandonment for complex purchasesVideo
Post-purchase support appointments
Offer setup, onboarding, and accessory guidance with lightweight follow-up booking.
Stronger post-purchase satisfactionInteractive journey
Walk through the scheduling flow
Step 1
Interest captured
A shopper requests styling guidance from product pages.
Engage identifies category expertise and proposes available personal shoppers by location.Demo outcomes
Illustrative impact metrics for stakeholder conversations
High-ticket conversion lift
For scheduled assisted selling
Return-rate decrease
After post-purchase support scheduling
Associate utilization gain
Across store and remote teams
Demo figures are illustrative and intended for showcase storytelling.
Next step
Turn product interest into scheduled high-value conversations
Create seamless booking journeys that connect shoppers with the right associate before and after purchase.
Build this retail demo