Voice + Video
Claims triage scheduling
Auto-prioritize claim appointments based on severity and policy context.
Faster response to active incidentsClaims confidence
Insurance Scheduling Journeys
Turn fragmented policyholder touchpoints into coordinated appointment journeys that feel clear and human.
Pexip Engage helps insurers coordinate the right expertise at the right time, reducing policyholder uncertainty at every step.
Industry focus
InsuranceStreamline claims, renewals, and adjuster booking with policy-aware scheduling flows.Use cases
Operational scenarios to demonstrate Engage value
Video
Renewal consultations
Offer policy renewal consultations with smart reminders and advisor continuity.
Higher retention at renewal windowsOn-site + Virtual
Adjuster appointment orchestration
Book adjuster visits and remote assessments from a shared availability framework.
Smoother adjuster coordinationInteractive journey
Walk through the scheduling flow
Step 1
Claim triage
A customer submits a claim and requests immediate support.
Engage detects claim type and proposes the right triage specialist with earliest qualified slots.Demo outcomes
Illustrative impact metrics for stakeholder conversations
Time-to-triage improvement
From claim intake to specialist appointment
Renewal consult completion
After reminder and follow-up automation
Operational handoff efficiency
Across adjuster and advisor teams
Demo figures are illustrative and intended for showcase storytelling.
Next step
Modernize policyholder scheduling from first notice to resolution
Design policyholder journeys that accelerate triage, reduce friction, and keep every next appointment on track.
Build this insurance demo