PPexip EngageVertical showcase

Financial precision

Banking Scheduling Journeys

Orchestrate trusted financial appointments across advisors, channels, and compliance requirements.

Pexip Engage aligns expert availability with customer urgency so every financial meeting feels timely and intentional.

Industry focus

BankingCoordinate mortgage, wealth, and fraud conversations with secure scheduling logic.

Use cases

Operational scenarios to demonstrate Engage value

Video + Branch

Mortgage advisor booking

Offer pre-qualified mortgage consultations with dynamic slot allocation based on advisor specialization.

Shorter wait time for qualified advisors

Voice

Fraud case escalation

Route fraud case callbacks to available specialists with urgency-aware scheduling windows.

Rapid response for high-priority events

Video

Wealth portfolio reviews

Schedule recurring wealth advisory checkpoints with automatic reminders and secure follow-up links.

Higher continuity in client relationships

Interactive journey

Walk through the scheduling flow

Step 1

Intent captured

A customer requests mortgage guidance from digital banking.

Engage classifies intent as advisory and shows available mortgage specialists by branch and language.

Demo outcomes

Illustrative impact metrics for stakeholder conversations

-27%

Advisory no-show reduction

Demo benchmark from reminder journeys

3.1x

Faster specialist assignment

From first intent to confirmed advisor

+18 pts

Customer satisfaction lift

After flexible channel scheduling

Demo figures are illustrative and intended for showcase storytelling.

Next step

Bring structured scheduling to every financial conversation

Launch advisor scheduling journeys that match customer urgency, preferred channel, and compliance workflows.

Build this banking demo