In-person + Video
Citizen services booking
Schedule citizen service appointments with location-aware and remote-friendly options.
Broader service access across communitiesCitizen access
Public Sector Scheduling Journeys
Enable accessible, predictable scheduling for citizen-facing services without increasing operational complexity.
Pexip Engage helps public agencies deliver dependable scheduling experiences that respect both citizen needs and team capacity.
Industry focus
Public SectorCoordinate citizen appointments for permits, social services, and casework follow-ups.Use cases
Operational scenarios to demonstrate Engage value
Video
Permit guidance consultations
Offer permit consultation sessions with clear preparation and follow-up pathways.
Faster guidance for complex applicationsVoice + Video
Caseworker continuity scheduling
Coordinate caseworker follow-up meetings using continuity-focused appointment flows.
Reduced administrative friction for vulnerable residentsInteractive journey
Walk through the scheduling flow
Step 1
Service identified
A resident requests help for permits and required documentation.
Engage identifies service category and presents the right office, team, and language options.Demo outcomes
Illustrative impact metrics for stakeholder conversations
No-show reduction
With guided reminders and prep checklists
First-visit resolution
After readiness and document automation
Service capacity coverage
Across local and virtual channels
Demo figures are illustrative and intended for showcase storytelling.
Next step
Improve citizen service delivery with structured appointment journeys
Deliver equitable appointment access for critical services while balancing demand across distributed teams.
Build this public sector demo